We are sorry that you are experiencing a few issues on our site.
We suggest that you try a few things first, to see if it resolve the problem you are having.
Theses few steps can resolve 99% of issues as these will fix most of the site issues our c...
To change your password you will need to log into your account and select the 'My Account' tab on the left hand side of the page.
This will open up your personal information and on the front you will see the option to 'Edit' by your Pa...
To change your username you will need to log into your account and select the 'My Account' tab on the left hand side of the page.
This will open up your personal information and on the front you will see the option to 'Edit' by you username. ...
We are really sorry that you are considering closing your account,
and presume it is because you have found that special person and don't
have the need for our services.
* _FREE ACCOUNT _
You can delete your free account at any time, if you are s...
We are really sorry that you are considering removing your profile, and presume it is because you have found that special person and don't have the need for our services.
Subscription
Please contact the billing team at billing@date-support....
To reset your password please click on the following the Forgotten Password link on the Login page. Identified with the suffix; /forgotten-login
You will be presented with a series of steps, that will result in a new password being sent to the email addre...
PAYING VIA DIRECT DEBIT
If you wish to upgrade your account, you can make a payment via
Direct Debit.
The payments will be taken from your bank account.
To upgrade your account via Direct Debit follow this simple process;
* Click on "upgr...
PAYING VIA SMS
( for UK members only )
If you wish to upgrade your account, you can pay via SMS.
This is a private way to upgrade as it does not show up on any bank
statements,
SMS payments are taken straight from your phones bill so no cr...
PAYING VIA ACH PAYMENT
If you wish to upgrade your account, you can make a payment via ACH.
This is effectively a direct debit from your account.
To upgrade your account via ACH follow this simple process;
* Click on "upgrade account"
* ...
At this time we only accept payment from VISA AND MASTERCARD CREDIT
OR DEBIT CARDS.
Alternatively you can purchase pre-paid cards and use them as a form
of temporary payment to the site.
If you're located in the US, you can purchase a pre-paid ca...
PROTECT YOURSELF FROM ONLINE SCAMMERS:
20 Million people a month visit online dating sites to meet people.
But scammers also use these. They create fake profiles to find
potential victims. Scammers look for targets of any age and in any
location, w...
Do you know how to stay safe while meeting people? JDI Dating will
never give out your personal information to any third party. If you
decide to meet a member from our site we strongly advise that read the
below safety guidelines and take the necessary...
In this day and age of online dating and social networking you can’t help but notice that there are some people out there who are able to take outstanding pictures of themselves, some of these are even supermodel quality... But don’t despair, ...
HOW TO TURN OFF AUTOMATIC INTERACTION
If you wish to turn the automatic interaction off on your profile
all you need to do is,
Log into your profile and click on "_My Account_" then click on "My
Alerts"
then you can untick the automatic inte...
We are sorry that you are experiencing a few issues on our site.
We suggest that you try a few things first, to see if it resolve the problem you are having.
Theses few steps can resolve 99% of issues as these will fix most of the site issues our customer...
